NxStage Medical Technical Services

Fee For Service

Repairs are completed by NxStage factory-trained Field Service Engineers or Service Depot Engineers on a time and materials basis giving you more control and flexibility but with the potential for unpredictable costs, which may lead to budgeting difficulty.

The Fee For Service Program covers the NxStage System One and NxStage System One S equipment, and the customer pays for all services rendered within 30 days of the initial service call. A Purchase Order is required prior to scheduling and performing service.

Repair services are calculated and invoiced based on then-current replacement parts pricing and hourly labor rates. Replacement parts pricing is available upon request by contacting NxStage Customer Service at 1-866-NxStage (866-697-8243).

For more information, please submit the contact form, here.