NxStage Medical Technical Services

Extended Service Agreement

The simplest and easiest way to receive end-to-end comprehensive service coverage. Many customers select this cost-effective option due to its fixed price and budget predictability leading to fewer or no unforeseeable service costs.

Benefits:

  • 24/7 access to NxStage Technical Support for advanced troubleshooting at 1-866-NxStage (866-697-8243)
  • Comprehensive coverage for all travel, labor and parts*
  • Manufacturer’s Required Preventive Maintenance included†
  • Software updates included if and when available
  • Service bulletins included if and when available
  • 2 day onsite response time
  • Loaner equipment if your equipment must be returned to our service depot for repair‡
  • Volume and multi-year coverage discounts available

For more information, please submit the contact form, here.

* Exceptions apply

† Annual PM available for an additional charge

‡ Subject to availability