Benefits of Our Program
- Learn to maintain, troubleshoot and repair equipment using your existing biomedical engineering staff
- Faster service turnaround times on your equipment at a lower cost
- Order and inventory replacement parts so you have them on hand when needed
- 24 hour access to our Technical Support team to assist with troubleshooting service issues
- Access to our Service Depot Engineering professionals for more in depth technical support
- Service manual included with the training class fee at no additional charge
- Certificate of completion validates your Biomed’s capabilities
One week of training covers resolution for approximately 80% of equipment repairs and 95% of common repairs. Any maintenance, repair or service on the equipment that is not covered by the training course may only be currently performed by NxStage personnel either on-site or at our Service Depot in accordance with the terms of our Fee for Service Program.
Attendee Requirements
- At least 12 months biomedical engineering experience, preferably on dialysis equipment
- Biomed employment certification
- Recommended for customers with 10+ systems
- Appropriate infrastructure to order and inventory spare parts
- Purchase proprietary biomed tool kit after completion of training
This one-week training class takes place at NxStage headquarters in Lawrence, MA and follows the below curriculum.
- Company Overview
- Introduction to NxStage System One
- Biomed Program Overview
- Installation
- Preventive Maintenance
- Calibration
- Troubleshooting
- Maintenance Procedures
- Skills Testing & Certification
Biomed Program Schedule
- March 4th-8th
- April 8th-12th
- June 10th-14th
- August 12th-16th
- October 7th-11th
- December 2nd-6th
