To make sure you continue receiving the highest level of quality and efficiency from your NxStage equipment, we have a suite of NxStage service offerings to satisfy your needs.
Critical Care
Services You Can Count On
The simplest and easiest way to continue receiving end-to-end service coverage the standard 12 month warranty gives. Many customers select this cost-effective option for budget predictability due to fewer or no unforeseeable costs.
Time and materials based service program giving our customers more control and flexibility but with the potential for unpredictable costs, which may lead to budgeting difficulty. A Purchase Order is required prior to scheduling and performing service.
A one day program at the customer’s location for teaching the basic operations and advanced troubleshooting of the NxStage equipment to your biomedical engineering team.
Our customers with large system pools can take the reins by authorizing factory trained Biomeds to order parts and make repairs on the system. A substantial up-front investment in training, tools and parts is required.
A 12 month end-to-end coverage plan included with your NxStage System One purchase price.
Please call NxStage Customer Service at 866-NXSTAGE (697-8243) or contact us using this form.